HowNow Server - Learning & Support

Introducing the new look HowNow 5.2

HowNow 5.2 

What's changed in the new look?  

Grids and forms have been redesigned or refreshed to provide a more modern, cleaner and simpler experience without losing the HowNow familiarity. As you can see in the image below, the addition of the grey and white lines allow your eyes to track the grid more easily.

Search Results found are still numbered on the bottom of the grid, however the system only loads a page of documents at a time. This improves search ability and cleans up the process.

When Adding a new File a pop-up confirmation notification will appear in the bottom right hand corner of your screen.

We've tried to make information and details more meaningful. Here you can see the Records Preview is not enabled on the system, and therefore you cannot enable it for the Employee.

Grouping details into categories has cleaned up the forms making for a better user experience.

Tabs in forms have been discarded or merged to make navigation easier. For example the profile picture is now included as part of the Profile tab.

Accessing and entering information is more streamlined. The 'Birthday' field has been modernised. Leave the year at 1900 if you do not wish to enter your year of birth.

Export to Excel is now available on all tabs. This button saves the data retrieved from the current search into an editable excel file. 

Scroll bars look much smarter and are only visible when the grid is activated.

Knowledge & Records Import and Export have been simplified to remove redundant features.

Ribbons on each tab may appear untouched. That's because the updates on each ribbon have mainly been completed behind the scenes. You may notice slight changes to the functionality. These changes have been made to keep search functionality robust and improve performance.

The Contact Select drop down wont be active until an Area is selected. 

Record Locations has a cleaner, more efficient, look and feel. The checkboxes and feedback of of the functionality provides a more user friendly interface.


Administrator Tools are still accessible via >File >Administration.

Buttons have been updated and can be found in alphabetical order.

We've been able to make some Administrator tools more feature rich, making your job easier. As an Administrator you'll appreciate the changes to the Employee Select area.

Drag headers (see 'Partner') below above the grid to show results that can then be sorted TRUE or FALSE.

You can now Export and Print employee details and privileges.

Preview can now be turned off in System Options by the Administrator. The following image shows a User's personal profile. Notice the Records Preview cannot be changed because it has been turned off system wide.

Contact Details scrolls down now making it more user friendly with cleaner lines. The scroll bar will be activated when the form is activated.


Advanced searching has been updated in the Contacts tab. Navigate to the Contacts user guide for assistance on how to use this functionality.

The Record Locations area provides a more accurate experience and is enhanced with the new Move Mode.

All Advanced System Tools remain with the addition of the Advanced File Importer.

Feature Removal 

You might notice the removal of some redundant functionality.

The Home tab has been removed and as a consequence areas such as Tasks, Jobs, Alerts have be redesigned.

The Organisation tab is much cleaner now with the removal of the In/Out Board.

For further information the Release Notes may be helpful.

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